Our Story

What is our story?

The Malt Shovel is under new ownership. We’re excited to build upon the existing reputation and add our own touches through innovative customer service, food people crave and a selection of real ales, enticing spirits and wines from around the world.

Advocates of outstanding customer service. Creators of quality home cooked food. Keepers of fantastic real ales. This is who we are.

We have a strong history in the leisure and hospitality industry and bring this to the Malt Shovel. Notably, our passion for the trade and for customer service shows with multiple awards won during our time in the industry.

 

What is Our Story so far…

The First Week of Our Story

A lot of the work in the first week has been behind the scenes! We like to be hands on in everything we do. Therefore, the first weekend saw us bring in over 100 crates of white cotton laundry for the rooms. Why not use an external supplier? Simple! Quality control. Laundering on site allows us to control the product and make sure each item is pristine before making it to the letting room.

What else have we done? Seeing as you asked, we have brought in some new bar furniture to compliment that already on site, arranged for logs to be delivered in order to stock the fireplaces, had the grass cut in the beer garden and began to bring in some new glassware for the bar.

You must’ve done more than that? You’re right! A lot of focus has been given to designing a new website with a clean and fresh image, updated information and new formatting. In addition we have been rebuilding the Facebook account for better interaction with our customers and advertising online for a new team of staff to join us at The Malt Shovel.

Finally we have decided upon some fantastic offers to coincide with our opening weekend, check out the flyer on our home page.

Our Story - White Laundry @ the Malt Shovel Inn

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